Please see our refund and exchange policy for more information.
Yes, the return policy also applies when you create your own ring.
The 30 day return policy becomes effective 30 days from the invoice date. The invoice is not created until the order is shipped out.
Yes, items on sale can be returned.
Yes, we offer packaging options with or without our logo.
Yes, a ring can be returned for a free resizing within 30 days of its purchase.
The warranty will be voided if the item is not repaired by Yadav since we cannot be held responsible for any other jewelers beside those contracted with Yadav.
We only charge sales tax on orders shipped to an address within The State of California. All orders not shipped to The State of California, no sales tax will be charged.
International packages take approximately 4 business days to arrive at the destination. All packages are fully insured.
Yes, in most cases we ship all over the world at no extra cost apart from shipping and handling. Please contact a Yadav service representative for more details.
Our inventory is, and always will be, of the highest value and the best quality. All diamonds are certified from GIA or EGL. We do not carry any treated or enhanced diamonds.
All of our certified diamonds are accompanied with a GIA or EGL grading report.
You can inspect and compare the diamond you received against the grading report.
Yes, GIA and EGL are very reputable laboratories of diamond grading worldwide.
All of our diamonds, as you can see from our inventory list, are graded by reputable and recognized laboratories (GIA, EGL). Once you have received your diamond with its original certificate you can inspect the diamond against the original grading report.
Just take a look at our inventory list and you will see the largest selection of diamonds in any shape, size, clarity and color you can imagine.
Our inventory is subject to availability at time of request. However, we update our inventory daily to prevent any stones that have been sold to reappear.
Your privacy and security is important to us. Credit card orders are placed over a secured connection. Only authorized personnel will have access to your billing information stored on our secure server. We will never share or sell any of your information to a third party.
The Internet gives you the opportunity to research and find the best value for your budget. We urge you to compare stones on our website to anyone else on the internet. We are confident that all of our diamonds are priced to beat the competition. We also offer a low price guarantee.
You will have the original certificate available for you to examine and compare with the information provided on our website. We have in-house gemologists that examine every diamond that comes in and goes out of our facility ensuring that every piece is genuine and held to the highest standards.
Yes, we provide appraisals at the cost of $30.
After viewing the actual diamond with the original certificate you are under no obligation to keep the diamond you purchased. You have the option of returning the diamond for a full refund or exchanging it for another choice if it did not meet your expectations.
All our diamonds are graded by gemological laboratories recognized and respected throughout the industry. We are confident that these laboratories will ensure that every diamond is examined and graded accurately. If you are not satisfied for any reason, you can return the diamond within 30 days for a full refund.
Please browse our website for our large selection of rings.
Yes, we can custom design almost any piece of jewelry. However, please note that custom orders are not eligible for the 30 day return policy.
Yes, simply go to our sizing chart and find your ring size there.
Many of our rings are resizable. Please contact a Yadav representative for more information.
No, we do not inscribe our company logo on any part of the jewelry.
Yes, we do custom engravings; contact our service representative for details. Please note that jewelry that has been custom inscribed is not eligible for the 30 day return policy.
Our diamonds are mined and acquired through legitimate sources. Yadav is in full compliance with the Kimberly Process and does not support ongoing conflicts or human rights violations in Africa. We guarantee that our goods are conflict-free based on personal and written knowledge.
You can upgrade a diamond purchased through Yadav anytime you wish to do so with our Lifetime Upgrade policy. You will get a credit for the original price paid for your diamond towards your new diamond purchase. We will inspect the original diamond to ensure that it is returned with no signs of any damages resulting from normal wear. In the case of any actual damage to a diamond, we will accept the diamond back after subtracting the cost of polishing and reshaping the diamond.
The likelihood for a diamond to chip is extremely small if there are no unusual circumstances.
We do buy back diamonds; for more information contact one of our sales representatives.
We are based in San Francisco. For further details and hours, please contact our sales representatives.
Yes, and we also offer a 1.5% discount when you pay via a bank wire. If you purchase a Yadav Special Offers diamond, you will receive a 2% discount for bank wires.
Yes, we only carry natural diamonds and do not sell laboratory or man-made diamonds.