30 Day Money Back Guarantee
Making a jewelry purchase is a big deal, especially when you are selecting an engagement ring. We want you to be sure that what you bought is exactly what you want.
Our unbeatable 30 day return policy gives you plenty of time to gather opinions from friends and family about your purchase and make sure you're happy. If, for any reason, you want to return your item, you can do so for a full refund or exchange, no questions asked, no restocking fees.
Shipping is free both ways for US customers! Our money back guarantee ensures that you have enough time to inspect your purchase and make sure that it is absolutely perfect.
In order to process a return, simply contact our Customer Service department at 1-888-968-8810 to receive a Return Authorization Number (RAN). Our Customer Service staff will provide you simple instructions on how to properly package, insure and ship your items back to our office. All refunds will be done in the form of the original purchase method except for bank wires, which are refunded via company check. Non-US residents will need to pay for their return shipping.
If you have any questions about our return policies (or anything else!) please call us at 1-888-968-8810 to speak with a Diamonds On Web service representative.