60 Day - Money Back Guarantee
Making a jewelry purchase is a big deal, especially when you are selecting an engagement ring. We want you to be sure that what you bought is exactly what you want.
Our unbeatable 60-day return policy gives you plenty of time to gather opinions from friends and family about your purchase and make sure you're happy. If, for any reason, you want to return your item, you can do so for a full refund or exchange, no questions asked.
Our 60 Day money back guarantee makes sure that you have enough time to inspect your purchase and make sure that is is absolutly perfect.
In order to process a return, simply contact our Customer Service department at 1-888-968-8810 to receive a Return Authorization Number (RAN). Our Customer Service staff will provide you simple instructions on how to properly package, insure and ship your items back to our office. All refunds will be done in the form of the original purchase method except for bank wires, which are refunded via company check.
If you have any questions about our return policies, please call 1-888-968-8810
If you have any questions, please call us at 1-888-968-8810 to speak with a Diamonds On Web service representative. For instructions on how to return your diamond, please click here.