Diamonds On Web - Customer Feedback
Letters from our Customers
Product exceeded expectations, accurate information given through customer service.
A great experience.
Great prices, and easy to navigate the site.
North Haven, CT
Excellent service - Analee works to find you exactly what you're looking for. She is patient and very helpful answering questions. Very competetive prices. Able to pay w/ AMEX. WOULD BUY FROM AGAIN WITHOUT HESITATION!
Coral Springs, FL
I was happy with my purchase and the customer service I received when making my purchase. I would recommend them to others.
As usual excellent service, value, and selection. Happy with this and past purchases--returning customer.
San Diego, CA
Very good custumer care: chat, phone, etc
Representative Mary Ann is a "PRO" and it is pleasure to work with!
Kailua Kona, HI
My fiance and I were extremely happy with the quality of the diamond we received. It matched the description perfectly. I was also very impressed with the price and how quickly it arrived. I would definitely check here first for my next diamond purchase.
The quality of the ring is excellent. DOW's customer service representatives are more than willing to make your purchase a wonderful experience. The ring came the next day!
So far the site was easy to manage and the guarantees offered online beat out buying it in a store.
An excellent transaction! Great value, great customer service, great product. I would recommend Diamonds On Web, and already have recommended them, to anyone looking for a diamond. Outstanding!
Layla, first let me say THANK YOU SOOO MUCH!! The ring was beautiful. You were so helpful throughout the whole process. I was a little concerned making such a big purchase and not being able to see the finished product, but everything turned out GREAT! My fiancÚ loved the ring and I was 100% happy with the end results. I will defiantly recommend you to others with the experience I had. By the way I got it Thursday and got engaged that evening!!! It was perfect!!
SHE SAID YES!!!!
I set up a helicopter ride into the Grand Canyon, with a landing at the bottom and lunch. I got the pilot in on it too. :)
I proposed to her on a small cliff, with 4300' cliffs behind us, and the Colorado river about 30' away.
It was cool - VERY cool.
She LOVES the ring! I did this on my own, with very little input from her on what she wanted. Parts of the next couple of days of wandering Vegas including plenty of time to see other rings on hands and look at them in shops. While we saw other rings that she also liked, she does truly love this one, and the fact that I picked it out without helped nailed it.
THANK YOU ANALEE - and THANK YOU DOW!
Awesome... The ring and stone is just gorgeous. Seeing it cut the light around town and at the roulette tables was WAY cool.
Dear Analee, Today, I have received the parcel the parcel the diamond! Thank you very much for your help and your assistance during the purchase and especially the delivery of the diamond. You did really a great job! Once more, thank you very much and all the best for you. Kind regards, Urs.