Diamonds On Web - Customer Feedback
Letters from our Customers
Very informative site and plenty of choices.
Diamonds on Web's site was very easy to use. I could search thru the site and had tons of choices. Other sites stock paled in comparison. The site was easy to use, easy to navigate and understand. Mary Ann was my sales person and she was fantastic. I felt more comfortable calling and talking to her rather than just purchasing from the site. She was very patient and answered every question I had - and there were a lot. I was nervous about an online purchase and getting what I ordered. The day I received my diamond I was AMAZED at the quality. It absolutely blew away anything I could get from the stores. I immediately made an appointment to get it appraised. The appraiser's idnetification of the size, cut, clarity, and color all matched the GIA certification provided by DoW. I am extremely relieved and happy to have a successful purchase and to get an amazing diamond at a great price. I highly recommend using DoW. You will se! e that it will be a great decision. I am sure the other sales staff are excellent... but I would ask for Mary Ann!
THE CUSTOMER SERVICE REP. THAT I SPOKE WITH WAS VERY PLEASANT AND HELPFUL.
I had a great online and experience, and barring any unforseen complicaions I will shop with DoW many more times in the future
Analee is very knowledgeable and helpful! Great resource for DoW. Also your live chat service is EXTREMELY useful to those of us abroad!
I found the website extremely informative and helpful and I am looking forward to seeing the end product.
Very good. The prices are much lower than most on the Web.
Caledon East, ON
Excellent website design. Easy to use and a lot of helpful information.
Fountain Hills, AZ
This is the second time I shop from Dow, cause I am very happy with last diamond I buy here, I will shop more times in future. Yushu from Sweden
Analee has been very professional and prompt on the phone and service. Thank you Analee!
Seem to be very good website.
Very nice selection!
Excellent website, easy to use with many options. Hope the shipping to the UK arrives in time for x-mas.
Douglas , UK
Very helpful on the phone. Answered my questions and gave helpful advice.
After getting screwed by Amazon.com, this was a relief to find a great Canadian Diamond distribution company at amazing prices. Thanks.