Diamonds On Web - Customer Feedback

| Page 1 of 36 | Next Page >

As usual excellent service, value, and selection. Happy with this and past purchases--returning customer.

Satisfied Customer,
San Diego, CA

Very good custumer care: chat, phone, etc

Satisfied Customer,
Milan, IT

Representative Mary Ann is a "PRO" and it is pleasure to work with!

Satisfied Customer,
Kailua Kona, HI

My fiance and I were extremely happy with the quality of the diamond we received. It matched the description perfectly. I was also very impressed with the price and how quickly it arrived. I would definitely check here first for my next diamond purchase.

Satisfied Customer,
Gronton, NY

The quality of the ring is excellent. DOW's customer service representatives are more than willing to make your purchase a wonderful experience. The ring came the next day!

Satisfied Customer,
Cincinnati, OH

So far the site was easy to manage and the guarantees offered online beat out buying it in a store.

Satisfied Customer,
Richmond, VA

An excellent transaction! Great value, great customer service, great product. I would recommend Diamonds On Web, and already have recommended them, to anyone looking for a diamond. Outstanding!

Satisfied Customer,
Dayton, OH

Layla, first let me say THANK YOU SOOO MUCH!! The ring was beautiful. You were so helpful throughout the whole process. I was a little concerned making such a big purchase and not being able to see the finished product, but everything turned out GREAT! My fiancé loved the ring and I was 100% happy with the end results. I will defiantly recommend you to others with the experience I had. By the way I got it Thursday and got engaged that evening!!! It was perfect!!

Satisfied Customer,
Leesburg, VA

ANALEE!

SHE SAID YES!!!!

I set up a helicopter ride into the Grand Canyon, with a landing at the bottom and lunch. I got the pilot in on it too. :)
I proposed to her on a small cliff, with 4300' cliffs behind us, and the Colorado river about 30' away.
It was cool - VERY cool.
She LOVES the ring! I did this on my own, with very little input from her on what she wanted. Parts of the next couple of days of wandering Vegas including plenty of time to see other rings on hands and look at them in shops. While we saw other rings that she also liked, she does truly love this one, and the fact that I picked it out without helped nailed it.
THANK YOU ANALEE - and THANK YOU DOW!
Awesome... The ring and stone is just gorgeous. Seeing it cut the light around town and at the roulette tables was WAY cool.

YAYAYAYAYAYYA!!!!!!!!!!!!!!

Satisfied Customer,
Bothell, WA

Dear Analee, Today, I have received the parcel the parcel the diamond! Thank you very much for your help and your assistance during the purchase and especially the delivery of the diamond. You did really a great job! Once more, thank you very much and all the best for you. Kind regards, Urs.

Satisfied Customer,
Switzerland, CH

Very informative site and plenty of choices.

Satisfied Customer,
Houston, TX

Diamonds on Web's site was very easy to use. I could search thru the site and had tons of choices. Other sites stock paled in comparison. The site was easy to use, easy to navigate and understand. Mary Ann was my sales person and she was fantastic. I felt more comfortable calling and talking to her rather than just purchasing from the site. She was very patient and answered every question I had - and there were a lot. I was nervous about an online purchase and getting what I ordered. The day I received my diamond I was AMAZED at the quality. It absolutely blew away anything I could get from the stores. I immediately made an appointment to get it appraised. The appraiser's idnetification of the size, cut, clarity, and color all matched the GIA certification provided by DoW. I am extremely relieved and happy to have a successful purchase and to get an amazing diamond at a great price. I highly recommend using DoW. You will se! e that it will be a great decision. I am sure the other sales staff are excellent... but I would ask for Mary Ann!

Satisfied Customer,
Mystic, CT

THE CUSTOMER SERVICE REP. THAT I SPOKE WITH WAS VERY PLEASANT AND HELPFUL.

Satisfied Customer,
Jamaica, NY

I had a great online and experience, and barring any unforseen complicaions I will shop with DoW many more times in the future

Satisfied Customer,
Seattle, WA

Analee is very knowledgeable and helpful! Great resource for DoW. Also your live chat service is EXTREMELY useful to those of us abroad!

Satisfied Customer,
Rome, IT

| Page 1 of 36 | Next Page >