Diamonds on Web is proud to offer a 1, 2, or 3 year Warranty option on all of our diamond rings and bands. The cost of each warranty option will appear in your shopping cart and depends on the value of the ring. We strongly recommend the 2 or 3 year option as even normal wear and tear of any ring can lead to some degree of fading and scratching over time. Also as time goes on, the risk becomes greater that prongs could come loose and/or smaller diamonds in your ring could fall out or become damaged. In addition, your finger size can change over time requiring the resizing of your ring. All of these situations are covered under our warranty program.
Specifically, the Warranty will Cover:
- Inspection, cleaning, and professional polishing, up to 2 times per year.
- Resizing of your ring up to 1 time per year.
- Replacement of lost or damaged side stones or pave set diamonds.
- Replacement or repair of damaged prongs, heads, or of the ring itself.
Notes and exclusions:
*Center stones and side stones over .15 ct. are not covered.
*Only the return shipping cost, from DoW to you, is covered under the warranty.
*This is not the same as an insurance policy. We recommend having both a warranty through DoW and an insurance policy through your preferred insurer or through our recommended insurer, Jewelers Mutual.
If you have any questions, please call us at 1-888-968-8810, to speak with a DoW service representative.